Terms of Service
1 · Who you are contracting with
Kathrin Mc Cain — McCain Digital, Holderweg 1, 86869 Oberostendorf, Germany (“we”, “us”). These terms govern the whatever-recall service: your account at whatever-recall.com, the free trial, license tokens and paid plans. The software itself is licensed separately (section 2).
2 · Software license vs. this service
The whatever-recall engine is source-available under the Business Source License 1.1: noncommercial use (personal, educational, academic research, nonprofits) is free, forever — schools and universities explicitly included. Commercial production use requires an active paid plan (one seat per person), which is your license grant for the duration of your subscription. Using the engine to offer a competing product or service is not licensed. Every released version automatically becomes open source (Apache 2.0) three years after its release. The full texts ship with the software and live in the public repository (LICENSE and COMMERCIAL.md). Your project data — the .mind index recall builds inside your repository — is yours, always; these terms grant us no rights to it.
3 · The local-first promise
recall runs on your machine. Your code, your queries and your index never reach our servers — the service only verifies who you are and what plan you are on. Because of that, the tool's availability is in your hands: it works offline once installed.
4 · Account & free trial
You need an account (email/password or Google/GitHub/Discord sign-in) with a working email address, and you are responsible for keeping your sign-in method secure. Signing up starts a 14-day trial with every feature and no payment method required. When the trial ends, reading your existing memory keeps working; creating new knowledge (stamping, re-indexing, Power Mode) requires a paid plan. Your .mind data is never held hostage.
5 · Plans & seats
Every plan has every feature; tiers differ only in seats — Solo (1 seat), Team (up to 10), Studio (up to 25, priority support). A seat is one person in your organization using recall. Above 25 seats, talk to us. Sharing license tokens beyond your plan's seats is a material breach.
6 · Billing
Payments are processed by Stripe; we never see your card details. Plans renew automatically (monthly or annually) until cancelled. You can cancel at any time, effective at the end of the current billing period. Prices are stated on the pricing page and may exclude VAT/sales tax depending on your country; applicable taxes are shown at checkout. We may change prices with at least 30 days' notice, effective at your next renewal — if you disagree, cancel before it takes effect.
7 · License tokens & fair play
The service issues cryptographically signed license tokens your CLI can verify offline for up to 30 days. You may not share tokens beyond your seats, circumvent or disable entitlement checks, resell or sublicense the service, or offer recall (or a service substantially built on it) to third parties outside what your license permits. Automated abuse of the account API (e.g. circumventing rate limits) is prohibited.
8 · Availability & support
The account service is provided on a best-effort basis without a guaranteed uptime; short maintenance windows may occur. Because the tool runs locally, an outage of our service never blocks your work for long — offline verification bridges it. Support is provided via email (support@mccain-digital.com), the community channels linked in the footer, and for Studio plans with priority handling.
9 · Warranty & liability
For consumers, statutory warranty rights apply. We are liable without limitation for intent and gross negligence, for injury to life, body or health, and under the German Product Liability Act. For slight negligence we are liable only for the breach of essential contractual duties (duties whose fulfilment makes the proper performance of the contract possible at all and on whose observance you may regularly rely), and then limited to the foreseeable damage typical for this kind of contract. Any further liability is excluded.
10 · Termination
You can cancel your plan or delete your account at any time from the account page — deletion ends sessions and revokes license tokens immediately. We may suspend or terminate accounts for material breach of these terms; except for severe cases (circumvention of license enforcement, abuse, unlawful use), we will notify you first and give you a reasonable period to cure.
11 · Changes to these terms
We may update these terms with at least 30 days' notice by email. If you do not object before the changes take effect, or you continue using the service afterwards, the updated terms apply. If you object, either side may terminate at the effective date; prepaid, unused periods are refunded pro rata.
12 · Governing law & final provisions
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, the mandatory consumer-protection rules of your country of residence remain unaffected. For merchants, the place of jurisdiction is our seat. Should individual provisions of these terms be invalid, the remainder stays in force. Questions: support@mccain-digital.com. Billing and refund matters: payment@mccain-digital.com. whatever-recall is a product and service of McCain Digital — all official email comes from @mccain-digital.com addresses.